Deploy ExtremeControl in an MSP or MSSP Environment

This topic describes deploying ExtremeControl within an MSP (Managed Service Provider) or MSSP (Managed Security Service Provider) environment,. It includes the following information:

Configuring ExtremeCloud IQ Site Engine Behind a NAT Router

If the ExtremeCloud IQ Site Engine server is located behind a NAT (Network Address Translation) router, use the following steps to add an entry to the nat_config.text file that defines the real IP address for the ExtremeCloud IQ Site Engine server. This allows the ExtremeCloud IQ Site Engine server to convert the NAT IP address received in the ExtremeControl engine response to the real IP address used by the ExtremeCloud IQ Site Engine server.

  NOTE: The text in the nat_config.text file refers to a remote IP address and a local IP address. For this configuration, the NAT IP address is the remote IP address and the real IP address is the local IP address.
  1. On the ExtremeCloud IQ Site Engine server, add the following entry to the <install directory>/appdata/nat_config.text file.
    <NAT IP address>=<real IP address>
  2. Save the file.
  3. Configure your ExtremeControl engines to use the NAT IP address for the IP address of the ExtremeCloud IQ Site Engine server. For information on how to configure or change your engine settings, refer to your ExtremeControl engine Installation Guide.

If you have remote ExtremeCloud IQ Site Engine clients connecting to the NAT IP address, perform the following additional steps.

  1. On the ExtremeCloud IQ Site Engine server, add the following text to the <install directory>/appdata/NSJBoss.properties file. In the second to last line, specify the hostname of the ExtremeCloud IQ Site Engine server.
    # In order to connect to a ExtremeCloud IQ Site Engine server behind a NAT firewall or a
    # ExtremeCloud IQ Site Engine server with multiple interfaces you must define these two
    # variables on the ExtremeCloud IQ Site Engine server. The java.rmi.server.hostname
    # should be the hostname (not the IP) if multiple IPs are being used
    # so that each client can resolve the hostname to the correct IP that
    # they want to use as the IP to connect to.
    java.rmi.server.hostname=<hostname of ExtremeCloud IQ Site Engine server>
    java.rmi.server.useLocalHostname=true
  2. Save the file.
  3. Add the ExtremeCloud IQ Site Engine server hostname to your DNS server.

Defining Interface Services

The advanced interface configuration mode available in ExtremeCloud IQ Site Engine allows you to define which services are provided by each of the ExtremeControl engine's interfaces. This provides the very granular out-of-band management that is often required in MSP or MSSP environments.

For instructions, see the Interface Configuration Window Help topic.

Related Information

For information on related help topics: