Convert from Connected to Air Gap deployment


Licensing requirements are the same in air gap and connected deployments, but enforcement differs by implementation. Currently, ExtremeCloud IQ Site Engine deployed in connected mode does not enforce certain license requirements: Port Extenders V300, Port Extenders V400, HiveOS APs (IQE), and Dell N-Series devices require a Tier A license, and WiNG APs require a Tier 3rd Party license. Before you convert, verify that you have enough licenses to cover all affected devices.

Follow this procedure if you need to convert from Connected mode to Air Gap mode.

  1. Delete ExtremeCloud IQ Site Engine from ExtremeCloud IQ or Extreme Platform ONE Networking.

  2. In the next 6 hours, all subscriptions will be deactivated automatically. During this time period:

    • The ExtremeCloud IQ Site Engine will report Connection Lost with ExtremeCloud IQ .

    • New devices cannot be added to ExtremeCloud IQ Site Engine

  3. Log in to ExtremeCloud IQ Site Engine
  4. Go to Air Gap License Entitlements using
    HTTPS://<SiteEngineIP>:8443/xiqLicenseSetup.jsp?setupMode=Airgap

  5. Copy the ExtremeCloud IQ Site Engine serial number (Locking ID, UUID) from the entitlements screen
  6. Generate a license file. Follow the license generation procedure in section Air gap deployment mode: Generate and Install the License File found in the Activation Instructions guide
  7. Drag and drop the license file in the Entitlements section of the Air Gap License Entitlements screen (see step 4).
  8. Click Continue
  9. Restart your ExtremeCloud IQ Site Engine server.

After the restart, your Site Engine is ready to use.