ExtremeCloud IQ - Site Engine Licensing


ExtremeCloud IQ - Site Engine includes all the features and functionality of Extreme Management Center. If you are an existing Extreme Management Center customer, contact your representative to have your Extreme Management Center license migrated to an ExtremeCloud IQ - Site Engine license. The ExtremeCloud IQ - Site Engine license also includes licensing for ExtremeAnalytics.

  NOTES:
  • ExtremeCloud IQ - Site Engine is a subscription-based -only licensing model.
  • is not compatible with ExtremeCloud IQ - Site EngineExtremeCloud IQ Connect level account. The Pilot level is mandatory.

You can view ExtremeCloud IQ and ExtremeCloud IQ - Site Engine license information by accessing Administration > Licenses.

This Help topic includes information on the following:

There are three tiers of licenses for ExtremeCloud IQ - Site Engine and devices:

  • Pilot - Natively supported Extreme devices
  • Navigator - 3rd party devices, Extreme Campus Controller wireless devices, WiNG wireless devices, and devices not natively supported by ExtremeCloud IQ - Site Engine
  • No License - Status-Only devices

ExtremeCloud IQ - Site Engine can be deployed in two ways, using connected mode or air gap mode:

  • Connected mode:
    • ExtremeCloud IQ - Site Engine uses ExtremeCloud IQ to determine if you meet or exceed the license limits for each license type.
    • All ExtremeCloud IQ - Site Engines connected to the same customer account share a pool of licenses, one serial number consumes one license entitlement, regardless of the number of monitoring entities.
    • ExtremeCloud IQ - Site Engine shares information with ExtremeCloud IQ.
    • ExtremeCloud IQ can cooperate with ExtremeCloud IQ - Site Engine.
  • Air gap mode:
    • ExtremeCloud IQ - Site Engine does not require internet access.
    • ExtremeCloud IQ - Site Engine uses a license file to determine if you meet or exceed the license limits for each license type.
    • ExtremeCloud IQ - Site Engines can not share licenses.
  NOTE:

Devices that do not have serial numbers or MAC addresses in Extreme Management Center must be Rediscovered after you upgrade to ExtremeCloud IQ - Site Engine in connected mode before they can be onboarded to ExtremeCloud IQ.

If your number of devices exceeds your licenses available, ExtremeCloud IQ - Site Engine transitions to a license violation state and your access to ExtremeCloud IQ - Site Engine features and functionality is degraded. To resolve the license shortage you need to access the Extreme Networks License Portal or ExtremeCloud IQ to evaluate the quantities of available Pilot, Navigator, and NAC licenses versus the number of licenses required by ExtremeCloud IQ - Site Engine.

Licensing for Devices in Connected Mode

When ExtremeCloud IQ - Site Engine has been onboarded, it starts sending requests to add the devices from its database to ExtremeCloud IQ.

As devices are added and discovered in ExtremeCloud IQ - Site Engine, they are onboarded to ExtremeCloud IQ, with a request for a license of the appropriate tier (Navigator, Pilot or No License) that each device will require.

Devices may be marked as Unmanaged in ExtremeCloud IQ, which means they are not using a license and available features are very limited.

The following grid details the type of license required by each device and engine type:

Device Type License Tier Type Number of Licenses Per Device
Extreme-supported Device (Includes VOSS/Fabric Engine, SLX, Extreme Access Series, VDX Series, Fabric Manager, Universal Platform Fabric Engine, Universal Platform VOSS, Universal Platform Switch Engine, Universal Platform EXOS, Summit Series, ERS Series, 200 Series, 7100 Series, A Series, B Series, C Series, K Series, S Series, ICX Series, Security Appliances, MLXe Series) Pilot 1
Extreme-supported Chassis (Includes S series, K series, N series, E series, Black Diamond, Black Diamond X, X series, VSP series, MLXe series, VDX series, SLX series) Pilot 1 for each chassis
ExtremeControl engine Pilot 1
ExtremeAnalytics engine Pilot 1
ExtremeCloud IQ - Site Engine* Pilot 1
vSensor Pilot 1
All Other Devices (Includes Non-Extreme Device) Navigator 1
Devices with Ping-Only profile No License 0

*There is one license required for the ExtremeCloud IQ - Site Engine itself. If there are more ExtremeCloud IQ - Site Engine, then only one license is consumed.

  NOTE: For HiveOS APs (IQE) and Dell N-Series, a Pilot license is required, but currently not enforced in ExtremeCloud IQ - Site Engine. These are not onboarded to ExtremeCloud IQ through ExtremeCloud IQ - Site Engine.

Licensing for Devices in Air Gap Mode

ExtremeCloud IQ - Site Engine uses licenses stored locally in a license file. This ensures ExtremeCloud IQ - Site Engine does not require an internet connection to verify licenses are available as you add devices.

  NOTE: Licenses in one installation of ExtremeCloud IQ - Site Engine in air gap mode cannot be shared with other installations of ExtremeCloud IQ - Site Engine.

As devices are added and discovered in ExtremeCloud IQ - Site Engine, they consume a license of the appropriate tier (Navigator, Pilot or No License) that each device requires against the total listed in the license file.

Devices may be marked as Unmanaged, which means they are not using a license and available features are very limited.

The following grid details the type of license required by each device and engine type:

Device Type License Tier Type Number of Licenses Per Device
Extreme-supported Device (Includes VOSS/Fabric Engine, SLX, Extreme Access Series, VDX Series, Fabric Manager, 200 Series, ICX Series, Security Appliances, MLXe Series, Extreme Access Series, VDX Series, HiveOS (IQE), Dell N-Series) Pilot 1
Extreme-supported Device (Universal Platform Fabric Engine, Universal Platform VOSS, Universal Platform Switch Engine, Universal Platform EXOS, Summit Series, ERS Series, A Series, B Series, C Series, 7100 Series) Pilot 1 for each unit
Extreme-supported Chassis (Includes S series, K series, N series, E series, Black Diamond, Black Diamond X, X series, VSP series, MLXe series, VDX series, SLX series) Pilot 1 for each chassis
ExtremeControl engine Pilot 1
ExtremeAnalytics engine Pilot 1
ExtremeCloud IQ - Site Engine* Pilot 1
vSensor Pilot 1
All Other Devices (Includes Non-Extreme Device) Navigator 1
Devices with Ping-Only profile No License 0

*There is one license required for the ExtremeCloud IQ - Site Engine itself. If there are more ExtremeCloud IQ - Site Engine, then only one license is consumed.

Revoke Air Gap License


  NOTE: A maximum of 10 Air Gap licenses can be revoked in one revocation file.

Follow this procedure to revoke your Air Gap license.

  1. Open Administration > Licenses or enter this URL. https://<Server>:/8443/xiqLicenseSetup.jsp?setupMode=Airgap
  2. Select either the Pilot, Navigator, or NAC license to revoke.

    ExtremeCloud IQ - Site Engine generates a revocation file.

  3. Download the file to your computer.
  4. Log into the Extreme Portal (https://extremeportal.force.com/ExtrCloudLicenseLanding).
  5. Select Assets > Cloud Licenses Home > Revoke License.

  6. Upload the revocation file and select Submit.

The revoked licenses are returned to the license pool. Contact support if you encounter an error. You will need to provide the revocation file (.rvk) and the error message.

License Limits and Violations

For each request to add a device to ExtremeCloud IQ - Site Engine:

  • In connected mode: ExtremeCloud IQ determines if there are enough licenses of that type available.
  • In air gap mode: ExtremeCloud IQ - Site Engine uses the license file to determine if there are enough licenses of that type available.

As a result for both modes, one of the following actions happens:

  • If there are enough licenses, device onboarding is successful.
  • If there are not enough Navigator licenses, a Pilot license is used instead.
  • If there are not enough Pilot licenses, the request is considered a license violation.
  NOTE: When an evaluation license is used for ExtremeCloud IQ - Site Engine, all devices are managed with Pilot licenses.

To correct a license limit violation:

  • In connected mode: You must acquire more licenses (and, when the updated licenses are available in ExtremeCloud IQ, they are used by ExtremeCloud IQ - Site Engine).
  • In air gap mode: You must acquire more licenses by generating a new licensing file from the licensing portal, then install the licensing file in ExtremeCloud IQ - Site Engine.

Devices Marked as Unmanaged

When devices are marked as Unmanaged in ExtremeCloud IQ, they are also Unmanaged in ExtremeCloud IQ - Site Engine.

Onboarded Unmanaged devices are indicated in the XIQ Onboarded column of the Network > Site > Device table by a red X.


For more details on the Network > Site > Device table, visit Onboarding Unmanaged Devices.

Licensing for ExtremeControl (Network Access Control)

If the ExtremeCloud IQ - Site Engine was onboarded to ExtremeCloud IQ, ExtremeCloud IQ provides the Network Access Control (NAC) entitlements to ExtremeCloud IQ - Site Engine. There is an option to allocate a portion of the available license pool in ExtremeCloud IQ. The full 100% NAC entitlements should be allocated automatically to the first ExtremeCloud IQ - Site Engine. If there are more Site Engines, for example, a lab instance and a production instance, then the NAC entitlements allocation can be changed in the ExtremeCloud IQ GUI. It is recommended to check the NAC entitlements allocation in ExtremeCloud IQ.

If the ExtremeCloud IQ - Site Engine is operated in air gap deployment mode, the licensed quantity for ExtremeControl is provided through a license file. The license file is generated in Extreme Portal. The licensed quantity for ExtremeControl varies depending on whether ExtremeCloud IQ - Site Engine is initially installed or it was upgraded from the Extreme Management Center.

After Upgrading from Extreme Management Center

If you are upgrading from Extreme Management Center to ExtremeCloud IQ - Site Engine, the licensing and capabilities of ExtremeControl do not change. The following are included in the licenses:

  • NMS-ADV License includes 500 Access Control End-Systems and 50 Guest and IoT Manager (GIM) licenses.
  • NMS-xx License includes 250 Access Control End-Systems and 25 GIM licenses.
  NOTE: If your version of ExtremeControl contains NMS or NMS-ADV licenses described above and licenses are used through ExtremeCloud IQ (in Connected mode) or in a locally stored license file (in Air Gap mode), ExtremeControl will sum those licensed quantities.

Upon Initial Installation

If you are completing an initial install of ExtremeCloud IQ - Site Engine, there is no end-system license included. The evaluation license can be generated on the Extreme Portal which includes unlimited end-systems and Guest and IoT Manager (GIM) licenses.


For information on related help topics:

Onboarding ExtremeCloud IQ - Site Engine